Managed Care Benefits

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This article was published in U.S. 1 Newspaper on December 15,

1999. All rights reserved.

Managed Care Benefits

In the face of a tight job market, good health

benefits

can help recruit the best workers. But how does a prospective employee

evaluate the various health plans? Look for whether a company offers

at least two managed care plans, one that requires you to visit a

“gatekeeper” doctor before you go to a specialist, and one

where you can refer yourself to a specialist.

The second kind, more flexible, is called a Preferred Provider

Organization

(PPO). PPOs are, at least in this part of the country, more expensive

per employee, and so far most employers aren’t picking up that extra

tab. If you, the worker, want the flexibility of a PPO, you will be

paying more.

To encourage your employer to dig deeper in its benefits pocket to

pay for a more flexible plan, take a look at the survey just released

by William M. Mercer, the healthcare consulting firm with an office

at the Carnegie Center. The survey shows that, nationally, employers

are paying health benefit increases this year that range from 13.8

percent to seven percent, with small companies showing the biggest

percentage increase.

You might point out to your boss that companies in this state pay

less than elsewhere. They had only a five percent increase this year,

for an average total of $4,280 per employee. That’s less than

companies

in the Northeast pay ($4,787). (Careful here, this part of survey

applies only to large companies of 500 employees or more).

But employers in the Northeast are less likely to jump on the PPO

bandwagon, says the survey. “Nationally, 51 percent of employers

offer a PPO, and 43 percent of employees are enrolled in one. In the

Northeast, only 41 percent of employers offer a PPO, and only 32

percent

of employees are enrolled in one. While the number of Northeast

employers

offering a PPO jumped dramatically in 1999, from 31 percent to 41

percent, the increase in employee enrollment was minimal.”

“This may indicate that Northeast employers, because their costs

are higher, are reluctant to make a PPO plan their `go to’ plan,”

says John Menninger, a consultant in Mercer’s Carnegie Center

office (609-520-3748, E-mail: john menninger@us.wmmercer.com).

The cost difference between PPOs and less flexible plans, minimal

nationally, is significant in the Northeast. The average PPO cost

per employee in the Northeast was $4,343 in 1999, nine percent or

$410 more, than the less flexible plan.

“The added cost may seem insignificant when you boil it down to

$410 per employee, but those are the kinds of numbers that add up,

and they add up over time,” says Menninger. He is an alumnus of

Ohio State, Class of 1986, has an MBA from Rutgers, and has been with

Mercer for seven years.

With more than 3,000 companies responding this year,

the Mercer-Foster Higgins National Survey of Employer-sponsored Health

Plans outdoes all others in size and comprehensiveness. It reflects

the views of about 600,000 employers. Official copies cost $500 and

will be available on February 7 but consumer-friendly information

is available at (https://www.wmmercer.com/us-news).

To lobby for a change in your managed care plan, you need to look

at what you already have. Here are the categories:

The traditional indemnity plan operates the old-fashionedway. You go to a doctor, you pay the bill, and you send the bill into get partially reimbursed.Among the managed care plans, the Preferred ProviderOrganizationsor PPOs are considered the least restrictive. A network ofproviderscontract to provide their services at a discount. You can self referto specialists and pick a doctor out of a directory. You pay lessfor an in-network doctor than for an out-of-network doctor.”PPOs don’t require doctors to get the plan’s approval beforebeginning treatment,” says Menninger. “They monitor physicianperformance after the fact, avoiding the risk of denying care thatshould have been given.” This year showed a big jump in PPO plansthat offer disease management programs to educate those with heartdisease, diabetes, asthma, back pain, or depression — and assistin behavioral change.PPOs can be less expensive because they cut red tape. The averageadministrative cost of a PPO this year was $17 per employee per month,versus $25 for the more traditional HMO. Also, says the report,”Becausethey don’t limit coverage to a closed panel of providers, employerswith PPOs are less likely than those with HMOs to be sued.”The Point of Service or POS network is less flexible thana PPO but more flexible than an HMO. In the provider network, it actslike an HMO, Menninger explains. You designate the particular primarycare physician, but you can’t refer yourself to a specialist evenat the in-network level. You can nevertheless, get referred out ofnetwork and still get partially reimbursed. Sometimes these plans,introduced in the early 1990s, are called Open-ended HMOs.Some POSs offer “open access” products, such as making itpossible to refer yourself to an OB/GYN provider (why should a womanseeking birth control pills make two appointments when one would do?).Some allow year-long specialist referrals (so, for instance, you cango back to the same dermatologist for a year without visiting thegatekeeper each time).The Health Maintenance Organization or HMO has noout-of-networkbenefit. You go first to the gatekeeper doctor to get a referral forspecialty care. If you go out of network, you pay the whole cost.HMOs are also starting to offer “open access” products. In1999, 16 percent of employers with HMOs offer an open access plan,up from 13 percent last year, says the report.The good news: “When asked about plans for 2000, only about afourth of employers say they will increase either employeecontributionsor cost sharing. In this tight labor market, many employers arereluctantto upset workers with bad news about their medical benefits,”says Menninger. “They’d rather target cost management effortsat trouble spots like prescription drugs, or look for win-win waysto control cost.”– Barbara FoxPrevious StoryCorrections or additions?This page is published by PrincetonInfo.com— the web site for U.S. 1 Newspaper in Princeton, New Jersey.

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